Individualised care

At Reliance Community Care we know that one size doesn't fit all, which is why our care packages are as individual as you are.

Perhaps you want the flexibility for overnight care on occasions, without the commitment to live-in care? Or maybe you need a combination of domiciliary and companionship care?

So what does a carer do?

Being a carer is such a varied role. All our carers are experienced in providing person-centred care to suit a wide range of needs, whether you need support for a few hours a week, 24-hours per day or anything inbetween.

If you're interested in a more personally tailored care package, take a look at the full list of tasks our carers can do to support you and your loved ones below, or contact us to discuss your needs.

Personal care

Bathing and showering

Our carers can sensitively assist with personal hygiene, including helping you in and out of the shower or bath, washing and drying to help you feel confident every day

Getting dressed

Your carer can help you to select clothing appropriate to the weather and your plans for the day, and give you as much or as little help as you need to get dressed

Oral hygiene

Your personal carer can help you with brushing your teeth and other areas of oral hygiene such as flossing or making an appointment with your dentist

Personal grooming

A carer can help you with maintaining your personal appearance, such as brushing and styling your hair, shaving, applying lotions, creams or make-up, trimming your nails and anything else you need to look and feel good

Foot care

Good foot care is especially important if you are elderly or diabetic. A carer can help you to keep your feet clean and dry, trim your nails, treat corns or calluses and check your feet for any signs of soreness or swelling

Toileting and continence

Your personal carer can sensitively and discreetly help you with all your toileting needs, including getting on and off the toilet or commode, changing continence pads or bedpans, and cleaning intimate areas

Mobility assistance

Your carer can help you with transferring from your bed to a wheelchair or other mobility aid, and with safely moving around your home, guarding against trips and falls and assessing any home adaptations that might help you

Moving position

Our carers can help you to move and change position in bed, or sit up in a chair, to stretch and undertake gentle exercise to help avoid pressure injuries, and to make sure you are as comfortable as possible at all times

Getting up or into bed

Your carer can help you with getting in and out of bed, following your preferred morning and night time routines and making sure you're comfortable. You can also choose to have overnight care to help you get a good night's sleep

Nursing and rehabilitation care

Stoma care

Your personal carer can help change or maintain a colostomy, ileostomy, urostomy or catheter bag, monitor output if required and help you to keep the surrounding areas clean

Tracheostomy care

A carer can help clean and maintain your tracheostomy for you and help you to resolve any blockages or complications. They can also work with your medical team to maintain any respiratory equipment if required

Oxygen therapy

If you're prescribed oxygen therapy at home, your personal carer can help you with administering your oxygen, monitoring your oxygen saturation and cleaning and maintaining any equipment

Managing medications

Your carer can help you to understand your medications and make sure that you take them as prescribed. They can also help you to re-order your medications regularly

Tube feeding

Your carer can help with keeping your PEG (Percutaneous Endoscopic Gastrostomy) or NG (Nasogastric) tube clean, preparing meals, feeding and disposing of waste

Wound care

Our carers can help with changing dressings and keeping wounds (including post-operative wound sites) clean and dry, to prevent infection and aid healing

Physiotherapy

Your personal carer can assist you to complete physiotherapy exercises at home to aid your recovery or improve your ongoing mobility and strength

Symptom relief

Your carer can help you to monitor and manage symptoms such as pain, sickness or inflammation, and liaise with your medical team if you need to change your medications

Reablement

Our carers can help you to re-learn everyday tasks following a long stay in hospital and adjust to any changes in your condition or abilities

Domestic support and everyday living

Cleaning services

A carer can help with all your domestic cleaning jobs, such as vacuuming, dusting, cleaning the bathroom and kitchen, changing bedding and doing the washing up

Laundry and ironing

Your carer can provide a helping hand with the laundry, from washing and drying clothes, bed linens and towels, to doing the ironing or taking things to the dry cleaners

Preparing meals

Whether you want your favourite meal or a nutritious snack, your carer can prepare food and drinks for you. They can also help with feeding or keep you company whilst you eat

Household chores

From taking out the bins to maintaining your garden, your carer can help you to stay on top of maintaining your home

Shopping

Whether you prefer to have your shopping delivered, or would like your carer to accompany you to the supermarket, we can help

Pet care

Your carer can lovingly help you to look after pets you might have, including feeding them and taking them for walks

Managing finances

From paying bills and helping with paperwork, to supporting you to make formal arrangements for your ongoing financial needs, your carer can support you to make sure your money is well looked after

Running errands

You might benefit from errand support, such as help with your mail, picking up groceries or collecting a prescription on your behalf. A carer can also do small jobs around the home, such as changing a lightbulb

Hobbies and interests

Whether you're into knitting, jigsaw puzzles, gardening or simply want to put your feet up with a good book, your personal carer can support you to continue enjoying the things you love

Social support

Visiting friends and relatives

Staying at home for your care means you'll still be able to see loved ones whenever you wish. Your family and friends can then concentrate on spending quality time with you, in the confidence you're being well looked after

Community activities

Whether you go to church every week, like to visit your local day centre, are part of a book club, or love to meet up with friends, we can help you to get out and about and continue enjoying your local community

Companionship

Whether it's stopping by for a cup of tea and a chat, sharing your hobbies or helping you get out for the day, your friendly carer can help, ensuring you don't experience loneliness or isolation

Work or study

As a younger adult with disabilities, it can sometimes be hard to engage with work or study, but your carer can help you get ready in the mornings, accompany you on transport and provide a constant source of support, so you can still achieve the things you want

Carer-assisted travel

Your carer can drive or accompany you anywhere you like, including exploring new places that you might otherwise not be able to get to. They can also provide transport and assistance for any medical appointments

Trips and holidays

If you're someone who loves to get out and about, your carer can help you plan days out or even go on holiday with you. They can accompany you wherever you wish and help with all the administrative aspects of a holiday, such as tickets, passports, hotel bookings and transport

Support for all the family

Person-centred planning

With our person-centred care plans you can be reassured that your loved one will always be at the heart of their own care. We will listen carefully to their needs and preferences (whatever their preferred communication style) to make sure their care is expertly tailored to them and that they always feel comfortable and secure in our care

Experienced carers

Reliance Community Care is independently regulated by the Care Quality Commission (CQC). We make sure all our carers are vetted through a robust recruitment process and receive regular training to ensure they keep their knowledge and skills up to date, so you can always be sure that our carers are working to the highest standards

Flexibile and responsive

We know that carers can sometimes be the first people to notice changes in someone's condition and wellbeing, particularly with end-of-life care. Our carers will always be flexible and responsive, making sure your care plan consistently reflects your needs and wants and that your loved ones are kept up to date

Advocacy and liaison

We can support you to advocate for yourself, or to advocate on your behalf if you've asked us to. We provide a valuable liaison between family, medical professionals and social workers to make sure everyone is on the same page when it comes to decisions about your care

Emotional support

A significant part of our care is ensuring that family, friends and loved ones are emotionally supported, as well as the person we care for. Our carers will always be happy to listen to your concerns and provide whatever comfort they can

Respite care

Our flexible respite care services enable regular carers, including unpaid family carers, to take the breaks they need, with confidence that their loved ones will receive consistency of care and professional support from our teams